Set your computer’s CD-ROM drive to Auto Start ON. Or open “CD-ROM” from “My Computer” and double-click the “setup.exe” or “setup” file to start the installation.

Confirm that you have enough free hard disk space. If it is not sufficient, provide the required free space on the drive where the software will be installed. Disk space varies by computer, but approximately 59 GB is required for the entire C drive. Contact us for details.

First, confirm that the main unit number switch is set correctly.
*Main unit number switch ranges from 1 to 3. Select “1” for a single main unit.

If the main unit number is set correctly, confirm that all cords are connected correctly. If the connections are correct, check to see if the main unit’s main power is on. If the power is turned off, exit the software, turn the main power on, and then restart it.

Make sure all cords are correctly connected. After reconnecting (if applicable), restart the computer and launch the software.

Make sure that your computer is not hung up (frozen).
Reconnect the cords, restart the computer, and relaunch the software.

If communication between the PC and main unit is lost for any reason, the data will automatically be fully recovered if communication is restored within 10 hours. If communication is lost for more than 10 hours, up to 10 hours of data can be recovered from the start of recovery.

However, when the main unit loses power, counting is interrupted at that point; thus, results from after the power interruption will not be retained.